Terms

About these terms

These terms apply to the Glidedown app and this website. Glidedown is made by Fjord Studio, a trading name of Langsæter Labs (org. no. 937939493, Norway). By using the app, you agree to these terms.

Adults only

Glidedown is for adults 18 and over. Don't use it if you are under 18. Free help for young people is on the help page.

Not medical advice

Glidedown is not medical advice. Talk to a doctor or pharmacist about nicotine replacement.

Glidedown is not a medical device and does not diagnose, treat, cure or prevent any medical condition. It helps you follow a plan you choose. It can't promise that you will cut down or quit. If you are unsure whether a plan is right for you, ask a doctor or pharmacist.

Free and paid parts

SOS is always free, without a purchase. Following the plan needs Pro. Pro is a subscription (yearly or monthly) or a one-time Lifetime purchase. The app shows the price from Google Play before you buy.

Subscriptions

• Free week. Yearly comes with a free week, a 7-day free trial, if your Google Play account has never had this subscription. If you don't cancel during the free week, the yearly price is charged when it ends. If you allow notifications, the app reminds you the day before the free week ends. If you don't, it offers to add a reminder to your calendar instead.
• Renewal. Subscriptions renew automatically at the end of each period until you cancel in Google Play.
• Cancelling. Open Google Play, tap your profile, then Payments & subscriptions, then Subscriptions. Cancel there. You keep access to the end of the period you paid for. Uninstalling the app or deleting its data doesn't cancel a subscription.
• Payment problems. If a renewal payment fails, Google Play tries again for a while, and you keep access in the meantime. If it still fails, access stops until the payment is fixed in Google Play.
• Authorization. Google Play may place a temporary authorization on your payment method to verify it. This isn't a charge.

Lifetime

Lifetime is charged once. It isn't a subscription and has no renewals. Pro stays unlocked for the Google account you bought it with.

Refunds

Within 7 days of a charge, including Lifetime, just ask. Email support@glidedown.app with the order number from your Google Play receipt. You can also request a refund directly from Google Play.

When a charge is refunded, Pro from that purchase ends. This rule doesn't limit your rights under consumer law, such as a right of withdrawal where it applies.

Restoring purchases

Purchases belong to your Google Play account. On a new phone, or after reinstalling, tap Restore in the app while signed in to the same Google account.

Your data

The privacy policy explains what the app does with data. Your plan and logs are saved on your phone. If you delete them, or lose the phone without a backup, we can't get them back.

Using the app

Use Glidedown for your own, personal use. Don't copy or resell it, and don't try to get around the purchase check.

Changes

We may update the app and these terms. We post changes here and update the date at the top. We can't promise that the app will always be available or free of errors.

Liability

We work to keep Glidedown correct and working. As far as the law allows, we aren't liable for indirect losses from using it. Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer.

Law and disputes

Norwegian law applies to these terms. If you are a consumer, you keep the protection of the mandatory consumer law where you live. Please contact us first, and we will try to solve it with you.

Contact

Fjord Studio, support@glidedown.app.